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KNOWLEDGE-BASED ANSWERS FOR YOUR WEBSITE

Your knowledge.
Clear answers.

Your visitors ask. Ask JELMARA finds relevant information in an approved knowledge base — and makes knowledge gaps visible.

Website assistant and local software. Three plans. One free Premium trial month.

ASK JELMARAQUESTION → KNOWLEDGE → ANSWER
When are you open?
APPROVED EXAMPLE CONTENTOpening hoursSaturday · 10 am–2 pm
ASK JELMARA

We are open on Saturdays from 10 am to 2 pm.

Linked to approved knowledge
Product principle with example data
FOR WEBSITE VISITORS & CUSTOMERSMAINTAIN KNOWLEDGE. REVIEW ANSWERS.↓

SCROLL. UNDERSTAND. DISCOVER.

From one question.
To greater insight.

Follow a question through Ask JELMARA — and discover what it can become.

Skip the story ↓

01 / THE BEGINNING

One question. A real need.

A visitor needs information. Ask JELMARA receives the question where it arises: directly on your website.

02 / THE CONTEXT

Your knowledge sets the direction.

Relevant information from your approved content provides context for the answer. You decide which knowledge is available.

03 / THE ANSWER

Information becomes guidance.

The visitor receives a clear answer linked to the relevant source. When information is missing, Ask JELMARA is designed to identify the gap.

04 / THE CONVERSATIONS

Many questions. Many perspectives.

More visitors bring new needs. Every question reveals what people are looking for — and where your offering leaves questions open.

05 / THE PATTERNS

Understand what matters to customers.

The Premium plan processes questions and groups them by topic to reveal recurring needs and information gaps.

PREMIUM · IN PREPARATION

06 / THE VALUE

Questions become useful insights.

Understand what customers need, what concerns them and which services they are looking for. Premium can connect insights across questions and suggest opportunities to improve your service, advice and offering.

PREMIUM · IN PREPARATIONExplore the three plans ↗

Product principle and Premium analysis example. This illustration generates no live answers and processes no visitor data. Actual use requires approved sources, suitable privacy settings and human review.

KNOWLEDGE FIRST. AI WITH BOUNDARIES.

You decide what the foundation is.

A plausible answer is not always a correct answer. Ask JELMARA connects natural-language questions with maintained business content and validation rules.

  1. 01

    Prepare your knowledge

    Maintain structured information about your business, services and processes. Changes initially remain drafts.

  2. 02

    Review and approve

    Only the reviewed version becomes active, making the intended answer sources traceable.

  3. 03

    Answer questions

    Relevant content is selected. Validation includes source identifiers and output format; missing knowledge is handled as a gap.

A clear limitation: these rules do not guarantee error-free AI answers. Content and results require review appropriate to their use.

THE PRODUCT PRINCIPLE

One question. An answer you can trace.

Three fixed examples distinguish available knowledge, a knowledge gap and content that has not been approved yet.

Fictional example businessEXAMPLE
Ask JELMARAEXAMPLE · NO LIVE AI

When are you open on Saturday?

We are open on Saturdays from 10 am to 2 pm.

Source: Opening hours · approved

An answer linked to knowledge

Illustration with fixed answers. No model calls or transmission of your data.

YOUR KNOWLEDGE. YOUR ASSISTANT.

Answer questions. Develop your knowledge.

Three available plans: a website assistant, individual appearance and Premium knowledge insights.

The existing technology

Website Q&A assistant
Visitors ask natural-language questions. Answer logic uses maintained business knowledge and guardrails.
Local knowledge software
Prepare information, review changes and approve knowledge versions.
Local and cloud AI
Provider paths for Ollama and OpenAI exist. Choose the processing mode during setup.

Product status23 October2026: All three plans are available for delivery. Setup and scope are agreed for your environment.

FOR BUSINESSES AND THEIR WEBSITE VISITORS.

Less searching. More relevant answers.

01

For your customers

Answers to recurring questions about your company, services and processes — where those questions arise.

02

For your business

Maintain knowledge with control, adapt the assistant to your brand and discover information needs with the Premium plan.

LOCAL OR CLOUD. YOUR CHOICE.

One setup. Three paths to AI.

Choose how Ask JELMARA generates answers during installation. Required hardware and provider access depend on your choice.

01

Install a local model

We configure a suitable local model for your hardware and intended use.

Local setup available
02

Use your existing local model

Already running a compatible model? Connect Ask JELMARA to your existing Ollama environment.

Local provider path exists
03

Connect a cloud API

Provide your own credentials and choose a supported cloud model. An OpenAI provider path exists.

Cloud provider path exists

Local models require suitable hardware and storage. Cloud processing sends content needed for answers to the selected provider. You pay cloud API, hosting and any applicable model costs separately.

THE PLANNED GETTING-STARTED FLOW

Step by step to your website.

Download setup overview
  1. 01

    Receive and start the software

    Receive the approved installation package and instructions for your system. Existing local runtime versions provide the foundation.

  2. 02

    Choose your AI mode

    Install a local model, connect an existing compatible local model or configure your own cloud API access.

  3. 03

    Prepare and review knowledge

    Add business information, review answer sources and approve a knowledge version.

  4. 04

    Connect and test your website

    Configure the integration intended for your website and test typical questions and knowledge gaps before approving use.

All three plans are available for delivery. The installation package, requirements and integration are agreed for your environment.

ONE ASSISTANT. THREE PLANS.

Built around your brand. Matched to your needs.

Start with the full Premium plan free for the first month. Then choose the plan that fits your business.

Basic

79€/ month

The foundation for customer questions on your website.

  • Ask JELMARA tool on your website
  • Local software for knowledge management
  • Local or cloud AI processing

Get started with the intended standard appearance.

Try Premium

Individual

189€/ month

An assistant that matches your business identity.

  • Everything in Basic
  • Customise shapes and colours
  • Appearance tailored to your website

The available customisation scope is confirmed before activation.

Try Premium

Premium

299€/ month

Understand customer questions and discover knowledge needs.

  • Everything in Individual
  • Analyse incoming questions and topics
  • Use AI to organise insights
  • Receive knowledge suggestions for review

Premium knowledge insights available; results are reviewed by a person.

Try Premium

All prices are monthly net prices, plus applicable VAT. Business customers only.

FIRST MONTH: PREMIUM FREE

Explore everything first. Choose your plan afterwards.

The first month includes the complete Premium scope free of subscription charges. Afterwards, actively choose Basic, Individual or Premium. This page does not create a paid subscription.

Request a Premium trial

Your own hosting, hardware, compute, cloud API and any applicable model costs are not included. These may arise during the free trial too. Monthly subscription term; cancellation at the end of the current subscription month. Usage limits are agreed before a contract is concluded.

All three plans are available for delivery. We agree the scope and setup with you before activation.

INSIGHTS, NOT VISITOR PROFILES.

Privacy as part of the product design.

Premium insights make topics and information needs visible. Data processing is agreed for the specific deployment.

Minimise data
The aim is aggregated insights into questions and topics. Personal content must not be imported into a knowledge base without review.
Approve knowledge deliberately
People should review AI-generated suggestions before these become business knowledge.
Make processing transparent
Local and cloud processing differ. Data flows, retention, providers and necessary agreements must be clarified before activation.

Free-text questions can contain personal information. Data minimisation, access, retention and the chosen AI provider must be agreed for your deployment.

START WITH PREMIUM.

Your first month. Every possibility.

Request your free Premium trial month. We will discuss setup and your preferred AI mode. Choose your plan after the trial.

A non-binding enquiry. No subscription or payment is created here.

The trial starts only once delivery is confirmed. An enquiry alone starts neither a trial nor a contract.

Your entries stay in this browser until you open your email app. Nothing is saved or sent here. An enquiry alone activates neither a trial nor a subscription. Privacy

Or email directly: jan.koselka@jelmara.de ↗

GOOD TO KNOW

Before your first start.

What does Ask JELMARA cost?

Basic is €79, Individual €189 and Premium €299 per month, net plus applicable VAT. Your own hosting, hardware, compute, cloud API and any applicable model costs are additional.

How does the free first month work?

One full month with the complete Premium scope is free of subscription charges. Its start is confirmed on delivery. Afterwards, actively choose your plan. An enquiry on this page starts neither a trial nor a paid subscription.

What can I customise with Individual?

In addition to Basic, shapes, colours and appearance can be adapted to your business. The actual customisation scope will be confirmed before activation.

What do Premium insights provide?

It analyses incoming questions for topics and information needs and provides AI-assisted findings and knowledge suggestions for your review. Setup and data processing are agreed for your deployment.

Can I use local AI or a cloud API?

Yes. Setup supports a suitable local model, an existing compatible local model or a cloud API. Hardware and provider access depend on your choice.

Are all questions automatically anonymous and GDPR-compliant?

This cannot currently be promised. Free-text questions may contain personal data. Premium insights therefore require data minimisation, verified anonymisation, access controls and clear retention rules, among other measures.

What are the subscription and cancellation terms?

The paid subscription has a monthly term and can be cancelled at the end of the current subscription month. An active plan choice is intended after the free Premium trial. Usage limits are transparently agreed before contracting. This page does not establish a contract.